Although we do not accept returns & issue refunds if you change your mind or order incorrectly, we are happy to exchange an item for another of the same value if you send us the unused item back in the original, unopened packaging. You must also ensure the product is adequately bubble wrapped for protection.

Please note that you are responsible for return & exchange postage costs.

The address to send items back to is PO Box 633 Pinjarra, Western Australia 6208

The Crafty Nut cannot accept any liability for damage or loss of goods returned to us whilst in transit.

Any returns arriving COD or collect will be refused.

We recommend that returned goods are sent by Registered Mail & a tracking reference number and date of postage is advised via email to